What are the different functions of Messages and Email tools in Blackboard Learn? This question often comes up among faculty new to Blackboard Learn 9.1, especially those who have migrated from the WebCT, with the terminology for Mail being the internal communication within the system.
Messages are private and secure text-based communication that occurs within a course and among course members. This would be similar to WebCT’s Mail feature within the course. Although similar to email, users must be logged into the Course to read and send Messages. Be aware at this time, there is no outside notification for any new messages within your course. You MUST check each course for new Messages.
Messages are a great way to utilize a private and secure communication tool within Blackboard for each specific course. This would help keep track of what course the student is asking questions about and keep a record of it within the course. Messages will be archived along with the course for any grade disputes in the future. Folders can be created to help organize your messages within a course.