Blackboard Known Issue: Announcements that have Course Links to Unavailable Content are Hidden to Instructors

Following the recent Blackboard Upgrade, we have received several reports that certain announcements can’t be viewed by the instructor after successfully being submitted or copied over from another course.  This happens when an announcement includes a Course Link to an unavailable content item. That Announcement becomes completely hidden until the content is made visible. DO […]


Blackboard Known Issue: Drag and Drop Not Working in Course Menu, Content Areas, and Grade Center

Following the recent Blackboard Upgrade, we have received several reports that drag and drop reordering in the Course Navigation menu, Content areas, and Grade Center is not working as expected in some courses. Solution/ Workaround: Click on the Keyboard Accessible Reorder button. In the Content Areas (such as Announcements, Content, Start Here, etc) this tool […]


Discussion Board Forum “Access Denied” Error

The latest update to Blackboard has produced a bug that will cause an “Access Denied” error message to instructors trying to access a Discussion Board Forum that is set to unavailable. The error occurs either when you click on the Forum Name or Open from the options menu. Blackboard recognizes this as a Known Issue […]


Bug Watch: YouTube Tools Currently Broken in Blackboard

**Update 7/21/15** The issues with the YouTube Mashup tool and Video Everywhere tool has been resolved. These functions should be working normal now.  Blackboard is currently ( as of 5/7/15) having an issue with connecting to YouTube through its YouTube Mashup tool and Video Everywhere tool in both the text editor and  when creating new […]


Bug Watch: Course Links to Assignments in Blackboard Produces Error When Clicked

Update: This issue is now resolved (1/12/2015) and should not persist in any courses. Please let OnlineHelp know if you continue to have any issues.    Bug Watch: Course Link to Assignment in Blackboard Produces Error When Clicked Currently moving to the latest Blackboard October 2014 release, we have discovered one of the known issues […]