We wanted to make you all aware of an email which we sent to all students enrolled in at least one Blackboard 9.1 Learn course for Spring 2011 Semester. The primary purpose of this email was to ensure students are aware that Firefox 3.6 is the preferred/recommended browser for Blackboard 9.1 Learn.
We have had reports of students being timed out of assessments, having difficulty with discussion board postings, and miscellaneous content viewing problems. After consulting with Blackboard we were told that these issues appear to happen most frequently when utilizing Internet Explorer. We appreciate that most of you included Firefox in your computer images for Spring Semester.
We would ask that you help students be proactive about selecting Firefox 3.6 as their primary browser when using Blackboard 9.1 Learn. This is especially important in the Testing Centers for students taking Proctored Exams or utilizing Respondus LockDownBrowser. Please do NOT encourage the use of any BETA version of Firefox.
Faculty will have the opportunity to take advantage of a variety of resources to help prepare to utilize the new system. This includes LTAD 3282 Blackboard Essentials (both facilitated or self-paced), weekly 2-hr special topics workshops, and migration support through our Learning Technology Centers. . Visit our training blog for additional information: Training Opportunities Spring 2011
Additional Support Resources Available:
- We’ve added a “Featured Video” link to our homepage http://valenciacc.edu/oit/ltad/ which will be updated regularly with new tips and tricks. These will be added into the self-paced course as well.
- Blackboard 9.1 Learn Blog is available and updated frequently. Be sure to subscribe to our RSS feed to stay on top of news and activities surrounding the migration project. http://movingtobb9.wordpress.com/
The Learning Technology & Alternative Delivery team is ready to support our faculty. The most valuable asset we have is the knowledgeable, patient staff. For more about what our team can assist you with, please visit: http://valenciacc.edu/oit/ltad/
Angelique Smith, M.Ed.
Director, Learning Technology & Alternative Delivery